Accountancy
109
Agriculture, Fishing
2
Finance, Insurance
107
Call Centres
0
Catering & Hospitality
105
Construction, Property
130
Customer services
73
Defence/Armed Forces
55
Education
2
Electronics
80
Engineering, Manufacturing 110
Graduate, Trainees
66
Healthcare & Nursing
74
Human resources
62
IT & Internet
436
Legal
65
Management consultancy 57
Marketing, Advertising, PR 83
Media, Creative
7
Non-profit, Charities
1
Public sector & Services
11
Recruitment sales
79
Retail, Wholesale
80
Restaurant & Food Service 7
Sales
139
Science
11
Secretarial, Administration 17
Security
0
Senior appointments
12
Telecommunications
3
Transport, Logistics
5
Travel, Leisure, Tourism
15
Other
64
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Public sector & Services Vacancy 725 |
| Post:Senior Service Delivery Project Manager
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Glasgow
|
| The announcement text: |
Computer People`s exclusive client needs a senior service delivery project manager responsible for the management of specific CRM suppliers so that service is delivered in line with agreed levels. You will work closely with service and support teams to ensure the CRM programme is rolled out effectively and will conduct service reviews including development and management of related processes. Working closely with CRM suppliers, you will work with the business to undertake business impact and prioritisation for all CRM related incidents and changes in line with ITIL best practice and act as a co-ordination point for all CRM service related activity ensuring escalation and management where necessary. You will negotiate and agree with both the customer and service provider (either internal or external) any Service Level Requirements for any new*proposed systems*services and champion the Continuous Service Improvement programmes (CSIP) and ITIL best practice for service management.
|
| Contact information |
| Employer: |
|
| Email: |
103@birminghamcareer.informnow.com
|
| Phone: |
0117 927 6236
|
|
| |
Publication date: 2009-03-26 17:44:47
|
| |
|
|
